Privacy Policy

Last updated: January 2025

1. Introduction

CyberSoluce ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our asset intelligence platform.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

  • Account information (name, email address, company name)
  • Asset inventory data and metadata
  • Control implementation information
  • Dependency mapping data
  • Support and communication records

2.2 Automatically Collected Information

We automatically collect certain information when you use our service:

  • Usage data and analytics
  • Device information
  • Log data and IP addresses
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage patterns
  • Detect, prevent, and address technical issues

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist in our operations

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption in transit (TLS 1.3) and at rest (AES-256)
  • Access controls and authentication
  • Regular security audits and assessments
  • SOC 2 Type II and ISO 27001 compliance

6. Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your data
  • Data portability
  • Objection to processing
  • Withdrawal of consent

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@cybersoluce.com
Address: ERMITS LLC
CyberSoluce Privacy Team