Frequently Asked Questions
What is CyberSoluce?
CyberSoluce is a complete asset intelligence platform that provides 100% visibility into your digital assets, maps dependencies, and tracks security control implementation. It's Layer 3 of the ERMITS Intelligence Model, answering the question: "What actually exists today?"
How does asset inventory management work?
You can start with our free assessment tools to build your asset inventory using CSV templates, or use automated discovery through API integrations with common IT management tools. CyberSoluce tracks all IT assets including hardware, software, cloud resources, and data repositories with complete metadata.
What is dependency mapping?
Dependency mapping visualizes how your assets connect and depend on each other. You can build a complete dependency map showing relationships, vendor connections, and critical paths. This helps you understand the impact of changes, failures, or security incidents.
How does CyberSoluce integrate with other ERMITS products?
CyberSoluce is part of the ERMITS ecosystem and integrates seamlessly with CyberCorrect (map controls to compliance obligations), VendorSoluce (link assets to vendor risk assessments), and CyberCaution (connect assets to threat intelligence). This integration provides cross-product analytics and ecosystem benefits.
Are there free tools available?
Yes! We offer free assessment tools including data inventory tools, CSV template generators, asset validators, and more. These are available without any credit card or registration. Visit our Free Tools page to get started.
What compliance frameworks does CyberSoluce support?
CyberSoluce supports multiple compliance frameworks including NIST CSF, ISO 27001, SOC 2, GDPR, CCPA, HIPAA, and others. Controls are automatically mapped to framework requirements, and you can generate compliance reports aligned with regulatory requirements.
What is the ROI for CyberSoluce?
Our customers achieve an average 898% 3-year ROI with a 6.2-month payback period. This includes 60% manual work reduction through automation, $950K annual breach prevention value, and significant time savings in asset management and compliance reporting.
How secure is my data?
CyberSoluce is SOC 2 Type II certified, ISO 27001 compliant, and GDPR compliant. We use industry-standard encryption, maintain strict access controls, and follow privacy-first principles. Your data is stored securely and never shared with third parties.
Can I try CyberSoluce before purchasing?
Yes! We offer a free 14-day trial with full feature access. No credit card is required to start. You can also use our free assessment tools indefinitely to build your asset inventory and explore the platform.
What support is available?
Support varies by tier. Pro tier includes standard support, Business tier includes priority support, and Enterprise tier includes a dedicated Customer Success Manager and custom support. All tiers include documentation, video tutorials, and email support.
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